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Topic: Processing for 4 hours

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alientourist (7 months ago)
Hi, my synth seem to be stuck in processing. It's been processing the whole afternoon. Could you please take a look at my account, alientourist?

Thanks,
Andreas
alientourist (7 months ago)
It's done now! Thanks! Andreas
NateLawrence (7 months ago)
If others are curious, you can view Andreas' walk synth here: http://photosynth.net/view/f44d1f9a-d457-4a86-a069-9c1f3363d0a1
PhotosynthTeam (7 months ago)
If we encounter a certain kind of problem in our backend, we attempt to redo the whole pipeline, but due to a bug (or design choice) we do not reschedule this immediately, but after a timeout period of 2 hours. I'm not sure if that's what happened here, but we'll check into it.
DontPanic (7 months ago)
Mine was stuck all night then just failed. I have 5 others that say waiting to process but have been there for days, how can I clear them out. I see no way to remove them.
DontPanic (7 months ago)
BTW this turned out amazing! Great job!
r0nin2ooo (7 months ago)
Hi, I work on the backend for Photosynth; in this case there was a hiccup processing this synth with re-attempts occurring at essentially 2 hour intervals. We're working on a fix to speed this up if we have the spare CPU.
r0nin2ooo (7 months ago)
DontPanic: it looks like those ones that are stuck are missing some files. Perhaps the browser crashed or the window was closed before uploads completed? In any case, it's a known issue that in such cases we don't offer a way for you to delete them; we're working on it. Thanks for the feedback!
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