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Topic: Where are my Synths?

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STDenney (Over 1 year ago)
I've uploaded 3 synths so far but they don't appear in 'My Photosynths'can anyone tell me I'm being stupid and where I can find my synths please? 

Thanks
Sam.
STDenney (Over 1 year ago)
NateLawrence (Over 1 year ago)
Hi, STDenney,

This does sound strange. If you are signed into the site (as you certainly were to post this message), you should see both your public and unlisted synths at either of these two addresses: 

http://photosynth.net/userprofilepage.aspx?user=STDenney
http://photosynth.net/userProfilePage.aspx?user=STDenney&content=Synths

I am assuming that all of the synths which you've created so far you have set to 'Unlisted' to keep them private. If that is the case, then it would be appropriate for me, when I visit your profile, to see "STDenney has not created any public synths yet." because the whole point of an unlisted synth is that others cannot see it unless you give them the link, however whenever you are signed into your account, obviously *you should* be seeing them listed there.

If you don't mind, could you tell me whether you remember marking them as unlisted when you uploaded them? If you did, could you create a public synth and see if anything changes?
NateLawrence (Over 1 year ago)
One thing that I would try, if I were you, is just to clear my browser's cache and refresh the page. If that doesn't work, then I would try clearing my browser's cookies, but note that this will knock out any passwords that your browser is remembering for you.

If you have a second web browser installed, you might also try loading your profile page in it to see if the problem is on the website's side or your web browser's side. That would help to narrow things down.

If you get the exact same behaviour of your synths not being listed on your profile when you are signed into your account on the site in another or multiple other browsers, then definitely file a bug report in the Bugs forum and you might try getting in touch with the Photosynth team via email here: http://photosynth.net/contactus.aspx if you don't get a response in the Bugs forum after a day's time.

Before you file a bug report, though, let's try to confirm that the problem really is with the site.
NateLawrence (Over 1 year ago)
...

Just a note about links to your synths: The 'Share' links are good for getting a link to a particular position in a synth, but if you want to link someone to the beginning of it, simply pasting the address in your address bar from when you click a synth's title is enough, like so:
http://photosynth.net/view.aspx?cid=0fe8f2f7-eb66-4e00-9b08-594ebf225ea4
NateLawrence (Over 1 year ago)
Hang on, I see the problem, now. I should have seen it right away.

You have created more than one Photosynth account. The one that hosts the synth you linked to is actually: 
http://photosynth.net/userprofilepage.aspx?user=denney

You must have another Live ID that you used to create that account. Try signing in with it and you should see your other synths and or panos.
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