Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: Blank thumbnails on iOS6

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ericduhaime (7 months ago)
I used to be able to change the thumbnail displayed in my library but with the latest iOS update (6), I can't anymore.  When I select a part of a photosynth to be the new thumbnail, all I get is a blank (as in all black) picture.

Any idea what is causing this?  Am I the only one with this problem?

I'm using the latest Photosynth for iOS6 on a 4th gen. iPod.
danako (7 months ago)
Having the same problem on my iPod that I just updated to iOS 6
adrian.info (7 months ago)
Hi ericduhaime & danako,

This issue has been noted by the Photosynth team. Thanks for reporting.
GiddyUpHorsey (7 months ago)
I'm also getting this on an iPhone 4 with iOS 6. When will this be fixed?
Kookjai (7 months ago)
Same, iOS 6 on iPhone 4
BannedinBoston (7 months ago)
Same- iOS 6 on 4S
airshowpaul (7 months ago)
Me too - iPhone 5 - otherwise coolest app ever.
Jens.Mertelmeyer (6 months ago)
I also have it and the only thing that helps is not to fiddle with the pre-generated thumbnail. Once you try to change it, it's completely black and I haven't found any way to change it back to something else :(
gerardo47 (6 months ago)
When I select a part of a photosynth to be the new thumbnail, all I get is a blank (as in all black) picture. (sorry for copy)

Also i can't save the panoramafoto cropted. The saved foto is uncropted.
gerardo47 (6 months ago)
Edit: 4S + iOS6

The Problem with the uncropted saved fotos is no more!?!?!?

But the Thumbnail Prob is still.......
kc135 (6 months ago)
I've been having the same black thumbnail problem. I hope the Photosynth Team fixes the bug as soon as possible. I've writing them e-mails for a month now, but I never got a reply.
stephend (6 months ago)
When you upload it to photosynth.net, the black thumbnail appears there too, with no apparent way to edit it.

Is there any way to fix it after uploading?
dhaines (6 months ago)
Same here.
Nathanael (6 months ago)
Please download the latest update to the app to fix this bug. 
More details here: http://photosynth.net/discussion.aspx?cat=e57bdda7-ff98-40a1-b2ae-529b0213c2b8&dis=47af76d9-6047-42d1-8788-e91d169f2479
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