Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: "Can't Capture" - WP8, Lumia 920

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KevenDubinsky (Over 1 year ago)
Installed Photosynth on my Lumia 920 and when I go to create a new Photosynth I "tap to start", it captures the first image and then the preview goes black and I get the error "Can't Capture" across the top and nothing else.  I've uninstalled, reinstalled and have the same error.  I've recorded a video showing this behaviour here: http://sdrv.ms/14QtHI8 
I love this app and really would like to get it working again.  Any help appreciated.
KevenDubinsky (Over 1 year ago)
How is it that even after providing video showing my problem I get zero support when everyone else posting is getting help???
alerizzo (Over 1 year ago)
Try to open Photosynth as a lens on Camera
javierPS (Over 1 year ago)
Hi KevenDubinsky, sorry to hear you're having problems with the Photosynth app. It seems that the driver for your phone's camera may be having issues. Have you experienced this (or similar) behavior with other camera applications (including the built-in camera app)? A restart of the phone usually clears this problem, please let us know if that helps you.

Javier on the Photosynth Team
Papycoup (Over 1 year ago)
Hi ! I have the same problem: bought a Lumia 920 at the beginning of that year; discovered Photosunth; and never could use it.
There is no explanation nor requirement given by the program.
I don't know what to do.
All the updates are installed, and also uninstalled - reinstalled a lot of times.
My son have it working on a Samsung WP8....
Pls, help !
BonianSazanShomal (Over 1 year ago)
My NOKIA 5233 unable connect to server and unable to loading any HTTPS
Nathanael (Over 1 year ago)
@BonianSazanShmal, the Nokia 5233 does not run Windows Phone operating system and therefore cannot run Photosynth's mobile panorama app.

Since (at the time I am writing this) stitching is always done on your own device/computer before upload, this means that your 5233 is not likely to upload directly to Photosynth.net anytime soon.

If you are wanting to upload your photos as a panorama, please download Microsoft ICE for Windows at this link: http://bit.ly/microsoftice

If you are wanting to upload your panoramas to Photosynth.net, please download the Photosynth application for Windows at this link: http://photosynth.net/create.aspx

If you wish to create and view mobile panoramas on Photosynth.net and upload them here, then you'll need: 
a Windows Phone to run this app: http://bit.ly/photosynthforwinphone
or an iPhone to run this app: http://bit.ly/photosynthforios
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