Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: Silverlight installation not recognized

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dharmaphotos (6 months ago)
Trying to view my Photosynth, I click to view, it downloads Silverlight, in install Silverlight, refresh the page.....I click to view, it downloads Silverlight, in install Silverlight, refresh the page.....etc.

What to do....?
Nathanael (6 months ago)
Hello, dharmaphotos.

What operating system and web browser are you using?
thesiskods9 (2 months ago)
Hi me too,

Win 8 64. IE10. i've uninstalled and reinstalled. Cant view the synths, keeps asking to install siverlight
thesiskods9 (2 months ago)
Just to add, chrome works fine. IE10 metro/desktop is the issue.
Nathanael (2 months ago)
@thesiskods9, IE10 Metro doesn't run any plugins at all, except for the baked-in Flash.

IE10 Desktop should work just fine, though. It does on all of my computers.

Can you tell me if your IE10 Desktop is 32-bit or 64-bit?

I believe the default download is for 64-bit Silverlight 5, but that wouldn't run in IE10 Desktop 32-bit.
My IE10 desktop is doing just fine on 64-bit.
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