Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: Restore pictures taken before reinstalling

Report Abuse Report Abuse
YingTK (Over 1 year ago)
A few days ago, photosynth told me it has "expired", and I can't open the app properly, so I had to reinstall the app. After reinstalling, I am no longer able to view the pictures taken before even though they're still in my phone. Did anyone encounter this before? Did you have any luck restoring the pictures to the app? 

ps. the "refresh library" option did not work.

Thanks
YingTK (Over 1 year ago)
By the way, my phone is NOKIA Lumia900
Nathanael (Over 1 year ago)
Please see this discussion: http://photosynth.net/discussion.aspx?cat=e57bdda7-ff98-40a1-b2ae-529b0213c2b8&dis=e391cbe1-395d-491f-a398-deaaa201de2b

This should be a one time error, but when you uninstall a mobile app, all of its offline data is deleted along with it, which re-installing the app cannot restore.
You need to be Signed In to add a comment. (Are you new? Sign Up for a free account.)