Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: Unable to install photosynth

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michaelpr (Over 1 year ago)
It stops in the middle of the installation and gives me this error:
http://i51.tinypic.com/2nsz85.png

I'm using Windows 7

Please help me, thanks.
michaelpr (Over 1 year ago)
Hello NateLawrence, thanks for your quick reply,

The first link didn't work for me, because "Windows Modules Installer" was already on.

The second link: I didn't install 'Visual Studio 2008 runtime' seeing as it didn't work for the other users.

Third link: Doesn't give a solution.

Fourth: It gives the same advice as the other links in the end so didn't do anything with that.

Fifth: Gives no answer.

Sixth: Gives the same links as the other links.

So I'm still not much further! Is there anything I missed in these links that you gave me that is very important and that I should try anyway?

If not, do you maybe know of another website like photosynth that works the same way?
NateLawrence (Over 1 year ago)
Let me try to get someone official answering here before we give up. If someone knows the answer or figures out how to get around this rare error, what would be the best way to let you know?

In answer to your last question about another site that does what Photosynth does, no, there isn't anything that both does 3D reconstruction and provides 20GB of storage for your photos all in a smooth zoomable format. There are however many sites that do only part of what Photosynth does. For more info, see: http://bit.ly/photosynthrivals
adrian.info (Over 1 year ago)
Hi Michael, you might have some corrupted system files. Could you go to Control Panel -> Programs and Features, on the side click "Turn Windows feature on or off", and verify you see items such as "Microsoft .Net Framework 3.5.1" on that dialog?

To further verify, run .NET Framework Setup Verification Tool (choose ".NET Framework 3.5 SP1" as Product to Verify, and click Verify Now):

http://blogs.msdn.com/cfs-file.ashx/__key/CommunityServer-Components-PostAttachments/00-08-99-90-04/netfx_5F00_setupverifier_5F00_new.zip

You should see some message indicating Framework 3.5 SP1 verification failed.

To fix, run System File Checker:
Click the start menu, in the "Search programs and files" type in "command prompt"... right click that and run as Administrator.  In the prompt run:

SFC /SCANNOW

Please let me know how that goes.

ref. http://resources.arcgis.com/content/kbase?fa=articleShow&d=37477
In case it wasn't clear -- Adriantt (you can call him Adrian) is a member of the Photosynth team, and he's speaking for us when he's suggesting that you check your file system.

Thanks,
David Gedye
Photosynth Group Program Manager
Microsoft.
michaelpr (Over 1 year ago)
Adrian, Natelawrence and David,
Thanks again for your fast replies. I will go through the steps Adrien told me and I'll let you know what happenen..
michaelpr (Over 1 year ago)
Hello Adrian,
I went to Programs and Features and clicked on "Turn Windows feature on or off". But all options I got was this: http://i51.tinypic.com/sde8ts.png

After that I downloaded and did the .NET Framework Setup Verification Tool. I chose '.NET Framework 3.5 SP1' as 'product to verify', but in the end it gave me this message: 'Product verification succeded!'.

So both these 'tests' didn't show what they were expected to show. Should I still run System File Checker like you said, or won't that help anyway.

Do you maybe have something else in mind?

Regards,
Michael
adrian.info (Over 1 year ago)
It's strange... you should have seen .NET Framework 3.5 in the "Turn Windows feature on or off" dialog.  I have a few more things you can try, but first can you run SFC /SCANNOW (as Administrator) and screenshot the result for me?
michaelpr (Over 1 year ago)
Hello Adrian,
I did what you asked me to and this is the result: http://i52.tinypic.com/55gy3b.png
adrian.info (Over 1 year ago)
Hi Michael, it looks like your system is fine, though I'm not sure why .NET Framework 3.5 SP1 isn't on the "Turn Windows feature on or off" dialog; it should be since it comes with Windows 7.

Let's step backward, could you check again to see if "Windows Modules Installer" has the "Started" Status?  Even if it's "Started", right click it, select "All Tasks" from the pop up menu, and Restart--see if you get any error.
If you get an error relating to insufficient system resource, try the registry edit posted at:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/42e2a200-defe-4c6b-a1b3-606836dcfabb

If that doesn't work, could you give me a list of Microsoft software you have under "Program and Features"? There maybe some software conflicts.
michaelpr (Over 1 year ago)
Hello Adrian, I restarted it but I didn't get any errors.

This is my list of Microsoft software in Programs and Features: http://i52.tinypic.com/egsj2t.png

Another thing that I've noticed is that I can't install updates for Microsoft Security Essentials (anymore). I always get an error asking me to restart my computer and try again.
I don't know if these problems are related in any way, but I do find it strange...
adrian.info (Over 1 year ago)
Hi Michael,
MS Security Essentials also uses the Modules Installer--can you use Windows Update by the way? Also, did you have Visual Studio 2008 installed at some point? I remember reading that there was an issue with the VS08 SP1, but the solution to that was what I have already given.

I'm not sure what a fix would be at this point, but here are some options (my rec. is the first one):

- Install a fresh copy of Windows 7 (remember to backup your personal files)

***Backup your files (full backup or create a restore point recommended) for the following

- If you have system restore enabled, restore to the earliest date you think you can manage and see if that works

- Remove SQL server 2005 and all of the Visual C++ redistributable, reboot and try to install Photosynth; if that works and if other software you have requires the C++ redis. reinstall (if Windows Update doesn't, you can find them on MSDN)
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