Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: New WP8 App turns my Camara Lense Green

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Centaur63 (Over 1 year ago)
When ever I use Photosynth now after maybe 3-4 shots it freezes then the lense turns green I have to turn my phone off and on in order for me to take a regular picture.
Nathanael (Over 1 year ago)
Hi, Centaur63, I've been tracking this bug a bit on Twitter: 
http://bitly.com/bundles/natelawrence/18

Which WP8 handset are you using?

Windows Phone Support on Twitter is suggesting to: 
1) reset your Camera settings 
2) then reboot 
3) and try Photosynth again then to see whether the problem is resolved.

You can let them know whether this works for you or not at:
http://twitter.com/WinPhoneSupport/status/307558246154129409
or just reply here and I'll pass it on, if you're not on Twitter.
PhotosynthTeam (Over 1 year ago)
@Centaur63 That's a terrible experience. Please do tell us what handset you have and send a screenshot of your OS version (Settings->About->More Info) to photosynth@live.com. We want to get to the bottom of this.
PhotosynthTeam (Over 1 year ago)
We are testing a potential fix for this green camera screen problem. It will take us until early next week to know whether this fix is good. Stay tuned.
vpolyakov (Over 1 year ago)
The green camera problem is still there on the latest version I have just installed on my Lumia 820. Rebooting the phone is the only way out of it.
SargeT (Over 1 year ago)
Same as above. Resetting camera and reboot didn't work. Lumia 920, OS 10211, F/W 1308, photosynth 1.6. That's terrible indeed, I love mobile photosynth since my Lumia 800, but now I have to think ahead before using it because I'll definitely have to reboot my phone to use cam again.
SargeT (Over 1 year ago)
Screenshot sent to email you provided.
poLuz (11 months ago)
hi,
i've got this error (green screen) twice, it occurs randomly. Every time I made an error :
1. run photosynth from lens
2. take pictures, tap done
3. on stich screen tap skip
then capture screen with text "tap to start" starts blinking/shaking, when i leave photosynth camera screen is green. Restart phone helps.

error occurs on L920 8.0.10328.78 and Photosynth 1.6
j9999 (8 months ago)
Hello,
I'm getting this issue also. Each time I use Photosynth it breaks my Nokia 928 camera making all lenses green until I reboot the phone. It does this to me after taking only one shot with Photosynth.
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