Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: Can not view direct3d

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dreheri (Over 1 year ago)
The synth works but i cannot view the direct3d.
TonyErnst (Over 1 year ago)
dreheri - Are you having issues with every synth in the D3D viewer or just one in particular.  I tried viewing both of your synths with D3D and they worked fine.  Any more detail you could add would help us figure out what is happening.  Thanks.
dreheri (Over 1 year ago)
Well in the bottom left corner it says "view synth in direct3d viewer", so i click it and then the page says "We wish photosynth would run for you, but obviously it's not working.  If your computer meets our system requirements, you may find a solution posted on our help page."
Nathanael (Over 1 year ago)
Hi, Dreheri, 

A couple of questions for you:

Which operating system are you running?
Which browser are you using? (Direct3D viewer only works in Firefox 2 & 3 and IE 6, 7, & 8)
What video card does your computer have installed?
Have you downloaded the most recent video driver for said video card?
If you type "dxdiag" (without the quotes) into the "Run" command from the Start menu and perform the tests under the "Display" tab, does your computer pass the tests?
If you go to Control Panel > Display > Settings > Advanced > Troubleshoot > Change Settings, is your Hardware Acceleration setting set to "Full"?
Nathanael (Over 1 year ago)
*Forgot to add above: For the Direct 3D viewer, that's Firefox 2 & 3, Internet Explorer 7 & 8 in Windows xp, Windows Vista, and Windows 7.

Essentially, if your computer runs any other 3D programs (such as computer games or Windows Vista's Aero glass theme, etc.) currently, the Direct3D Photosynth viewer should do just fine.
dreheri (Over 1 year ago)
Thats weird, i tried it agian and it works now.  Thanks for the help anyways.
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