Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: install

Report Abuse Report Abuse
jason.grace1 (Over 1 year ago)
Every time i try to click on a thumbnail it keeps taking back to the install page, telling me to install it.  I alraedy did.  I tried to view a synth i made, but it will not take me to it?  Any suggestions?
madeeds (Over 1 year ago)
Try restarting your browser?  If that doesn't work, try Tools->Manage Add-Ons->Enable or Disable Add-Ons, then make sure you have "Photosynth Class" enabled.  If not, you can try enabling it.  If it's missing, uninstall Photosynth, delete everything from \Program Files\Photosynth, and try installing again.
harvlad (Over 1 year ago)
i am having this prob. Tried both things there. Photosynth class is in IE. Also when the desktop app opens i can add images but the synth button is disabled.
??????
harvlad (Over 1 year ago)
fixed :)
a_jandrew (Over 1 year ago)
Hi, I have looked for the Add-on in Iexplorer but cant find it listed. Have re-installed but still not showing, I am running VISTA Business 64bit. The client application loads, uploads and works fine, but when trying to view synths, it always tells me to install the player.

Thanks james :)
SynthDragon (Over 1 year ago)
@a_jandrew:
Try to execute Internet Explorer (32-bit), instead of the 64-bit one. Most browser plugins are still 32-bit only (and only work with IE 32-bit).
madeeds (Over 1 year ago)
As of yesterday, you will need to install Silverlight to view synths on the view.aspx page.  The D3D viewer (i.e. plugin) is available via a link below the synth.
sunsetter (Over 1 year ago)
I cannot get this to install. It keeps telling me to click on thumbnail when instillation ends, but it never even starts. Using vista??????????
Golfergirl (Over 1 year ago)
I am having the same problem as sunsetter.  can't get it to install.
Nathanael (Over 1 year ago)
Sunsetter, 

Use this link to get the Photosynth installer (to make synths - Windows only):
http://mslabs-999.vo.llnwd.net/e1/installer/PhotosynthInstall.exe

And this link to get Silverlight (to view synths - on Windows or Mac):
http://www.microsoft.com/silverlight/resources/install.aspx

Golfergirl,
Does the installer fail after you download it or does it not begin to download at all?
LarryLab (Over 1 year ago)
As with the other posts from Sunsetter and Golfergirl, it does not download!  Microsoft providing a link or install program that does not work does not make much sense.  The link provided on this page does work, why not just fix the link?
Nathanael (Over 1 year ago)
LarryLab,

I recognize that some people have problems with the download not beginning but you should realize that it does work for most people.

In fact, the way I got the link to share above was by using the regular install page.
You need to be Signed In to add a comment. (Are you new? Sign Up for a free account.)