This is a really late post but for me, even creating an app password did NOT solve the problem.
This is what solved my problem.
1. Use Internet Explorer.
2. Go to the settings.
3. Go to the advanced Tab.
4. Scroll down to the check marks under "Security"
5. Uncheck both, "Check for publisher's certificate revocation" as well as "Check server for certificate revocation".
6. Close the app login window, and re-open.
7. Login with your account, and it should open right up.
This worked for me, but I also disabled the 2-Step certification. It didn't work at first after disabling that, but after unchecking those settings, it worked just fine.