Topic: Processing for 4 hours

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alientourist (Over 1 year ago)
Hi, my synth seem to be stuck in processing. It's been processing the whole afternoon. Could you please take a look at my account, alientourist?

alientourist (Over 1 year ago)
It's done now! Thanks! Andreas
NateLawrence (Over 1 year ago)
If others are curious, you can view Andreas' walk synth here:
PhotosynthTeam (Over 1 year ago)
If we encounter a certain kind of problem in our backend, we attempt to redo the whole pipeline, but due to a bug (or design choice) we do not reschedule this immediately, but after a timeout period of 2 hours. I'm not sure if that's what happened here, but we'll check into it.
DontPanic (Over 1 year ago)
Mine was stuck all night then just failed. I have 5 others that say waiting to process but have been there for days, how can I clear them out. I see no way to remove them.
DontPanic (Over 1 year ago)
BTW this turned out amazing! Great job!
r0nin2ooo (Over 1 year ago)
Hi, I work on the backend for Photosynth; in this case there was a hiccup processing this synth with re-attempts occurring at essentially 2 hour intervals. We're working on a fix to speed this up if we have the spare CPU.
r0nin2ooo (Over 1 year ago)
DontPanic: it looks like those ones that are stuck are missing some files. Perhaps the browser crashed or the window was closed before uploads completed? In any case, it's a known issue that in such cases we don't offer a way for you to delete them; we're working on it. Thanks for the feedback!