Topic: Delete

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john44ny (Over 1 year ago)
How do you delete a synth? In the group of photo's one was a #%!@ and i can't find a delete button and i dont want to get in trouble , can someone help me ?
Pierrot21 (Over 1 year ago)
Please, could the people of the team WRITE IT BIG on the screen of the list of your synths that you delete a synth by clicking on the little cross in the up-right corner of the synth
and that you can't edit a synth (remove or add pictures) and you have to create a new one

The same question at least twice a week :-(((
PGRic (Over 1 year ago)
john44ny, make sure you've logged into your Photosynth account via 'Sign In' top right. Click your username next to 'Sign Out', then go to 'My Synths'. You'll see the yellow cross Pierrot mentions.
dariusmonsef (Over 1 year ago)
The problem is that there are two versions of your profile page and only one shows the delete icons We're fixing this ASAP to clear up the confusion #%!@il then get your copy &#AE paste fingers ready because I'm sure more people will run into this problem)
limmy (Over 1 year ago)
Maybe a better help page would be helpful.  It wasn't very obvious for me either although you can obviously search through to the forum to find the answer to the question.
Reginaa (Over 1 year ago)
i cant find the delete button anywhere could someone please help
GaryMortimer (Over 1 year ago)
Nor can I, for such an asked question you would think they would make it easy!!
Nathanael (Over 1 year ago)
Hi, Reginaa and Gary,

When the Photosynth team updated the site to accept panoramas on March 18, they accidentally masked the 'x' in the upper right corner of the synth card, although if you hover over the spot (think about the center of a 1cm square box in the upper right corner of the synth card when you're looking at your list of synths) you'll see your mouse cursor change and find that the 'button' still works, even though it's temporarily invisible. 

How long does it take to simply edit an 'x' back into the page template? I really don't know, but I suppose that they have to follow some sort of official protocol and documentation before fixing bugs.

More info:
GaryMortimer (Over 1 year ago)
Thanks Nathanael, I just nuked loads of tries I had sat there.
TonyErnst (Over 1 year ago)
This should be fixed today or tomorrow.
HighlandProspector (Over 1 year ago)
my delete button just refuses to work, I can delete panoramas via the app but the online interface is frozen. There is no error but pressing delete does nothing at all. Any Ideas?? I cant get rid of synths...
Nathanael (Over 1 year ago)
Hello, HighlandProspector,

When you are signed into your account and you click on the 'x' in the top right corner of the card for a synth or pano, you should get a message box that reads: 

"Are you sure that you want to delete this synth? [  OK  ] [ Cancel ]"

Naturally, if you click 'OK', then the synth will be permanently deleted from the servers.

What version of which web browser are you using and could you please try a different web browser?

Here are links to the most common ones: