Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.

Topic: Blank thumbnails on iOS6

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ericduhaime (Over 1 year ago)
I used to be able to change the thumbnail displayed in my library but with the latest iOS update (6), I can't anymore.  When I select a part of a photosynth to be the new thumbnail, all I get is a blank (as in all black) picture.

Any idea what is causing this?  Am I the only one with this problem?

I'm using the latest Photosynth for iOS6 on a 4th gen. iPod.
danako (Over 1 year ago)
Having the same problem on my iPod that I just updated to iOS 6 (Over 1 year ago)
Hi ericduhaime & danako,

This issue has been noted by the Photosynth team. Thanks for reporting.
GiddyUpHorsey (Over 1 year ago)
I'm also getting this on an iPhone 4 with iOS 6. When will this be fixed?
Kookjai (Over 1 year ago)
Same, iOS 6 on iPhone 4
BannedinBoston (Over 1 year ago)
Same- iOS 6 on 4S
airshowpaul (Over 1 year ago)
Me too - iPhone 5 - otherwise coolest app ever.
Jens.Mertelmeyer (Over 1 year ago)
I also have it and the only thing that helps is not to fiddle with the pre-generated thumbnail. Once you try to change it, it's completely black and I haven't found any way to change it back to something else :(
gerardo47 (Over 1 year ago)
When I select a part of a photosynth to be the new thumbnail, all I get is a blank (as in all black) picture. (sorry for copy)

Also i can't save the panoramafoto cropted. The saved foto is uncropted.
gerardo47 (Over 1 year ago)
Edit: 4S + iOS6

The Problem with the uncropted saved fotos is no more!?!?!?

But the Thumbnail Prob is still.......
kc135 (Over 1 year ago)
I've been having the same black thumbnail problem. I hope the Photosynth Team fixes the bug as soon as possible. I've writing them e-mails for a month now, but I never got a reply.
stephend (Over 1 year ago)
When you upload it to, the black thumbnail appears there too, with no apparent way to edit it.

Is there any way to fix it after uploading?
dvdhns (Over 1 year ago)
Same here.
Nathanael (Over 1 year ago)
Please download the latest update to the app to fix this bug. 
More details here:
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