Forum : Bugs

Did the leaves fall off? Something not working right? Let us know how we can improve the Photosynth experience.


Topic: Windows live ID problem

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BenJuan (Over 1 year ago)
Hi, I just created this username to post here; I'm already registered as BenJuan26, but I can't seem to sign in. This is the only Windows Live ID that I have and it wouldn't come up as BenJuan26 when I signed in. I can't imagine what other account I would have used to register. Is there any way I can retrieve that account or find out what Windows Live ID I used to sign in?
geoffrey0 (2 months ago)
I am having the exact same problem.

I have a Photosynth account that I've had for years (and I ONLY ever access it via a web browser or iOS app). I only have one Windows/Microsoft ID. A few months ago I tried to login in to Photosynth (via MS login) and was taken to the create new account page. My account is still active, so I can't use that username, but I can't access it either.��

I've followed all help procedures that are available and after - literally - weeks of pursuing this, they told me to post here.

No "Forgot User Name" or "Reset Password" function? If we had direct access to our own accounts this could get solved. Kind of like every other internet account of anything anywhere.

So yeah, sorry I'm no help. Just wanted to let you know you're not the only one.
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